Privacy & Data Security
Privacy Policy
At Payanam 360, protecting your personal data and ensuring travel privacy is our highest priority.
1. Information We Collect
To provide seamless outstation cab bookings and personalized holiday package reservations, we collect the following information:
- Personal Contact Information: Full name, phone number, WhatsApp number, and email address.
- Itinerary & Location Data: Doorstep pickup address, destination location, departure dates, and travel vehicle preferences.
- Passenger Manifest: Passenger names, age, and gender required for hill station permits and hotel check-in registration.
2. How We Use Your Data
- Booking Dispatch & Driver Tracking: Sharing passenger name and pickup address with assigned hill-certified drivers.
- Instant Confirmation: Dispatching automated trip estimates, booking references, and driver details via SMS, Email, or WhatsApp.
- Hotel & Resort Reservations: Transmitting guest manifests to partner hotels for hassle-free check-in.
- Customer Support: Assisting you 24/7 with trip updates, route modifications, or payment receipts.
3. Data Protection & Third-Party Sharing
We never sell or rent your personal information to third-party advertisers. Data is shared strictly with essential travel fulfillment partners (assigned cab drivers and booked resorts) to complete your travel itinerary.
4. Cookies & Website Analytics
Our platform uses session cookies and lightweight performance analytics to remember your search preferences (pickup city, trip mode) and optimize page load speed across South India.
Privacy Inquiries & Data Protection
For any questions regarding your data privacy or account details, reach out to our privacy officer.
